All DANA insulin Pumps sold within Australia include a comprehensive 4 year warranty from date of purchase. This warranty includes 24/7 technical phone assistance for any issues or concerns about DANA pump performance.
Managing Diabetes PTY Ltd will provide a loan pump to all clients if they have a pump that requires technical assistance. Loan pumps are available 24/7 in Sydney, Brisbane, Newcastle, Coffs Harbour and Victoria. Outside these centres it is likely to be a next business day courier.
DANA pumps are sold in more than 50 countries worldwide, and if you require support whilst travelling abroad a similar service to that offered within Australia will be provided by the nearest DANA distributor.
Insulin Pumps are a durable medical device and we recommend care when wearing your pump. Any impact damage may be deemed as negligent and the manufacturer can decline warranty repair. Managing Diabetes Ltd strongly recommends keeping the Insulin Pump as a named item on home and contents insurance. We will assist you with the claim process should your pump become damaged or lost.
Managing Diabetes PTY Ltd will provide a loan pump to all clients if they have a pump that requires technical assistance. Loan pumps are available 24/7 in Sydney, Brisbane, Newcastle, Coffs Harbour and Victoria. Outside these centres it is likely to be a next business day courier.
DANA pumps are sold in more than 50 countries worldwide, and if you require support whilst travelling abroad a similar service to that offered within Australia will be provided by the nearest DANA distributor.
Insulin Pumps are a durable medical device and we recommend care when wearing your pump. Any impact damage may be deemed as negligent and the manufacturer can decline warranty repair. Managing Diabetes Ltd strongly recommends keeping the Insulin Pump as a named item on home and contents insurance. We will assist you with the claim process should your pump become damaged or lost.